Refund Policy

Hill Country Interiors

Effective for purchases made on or after October 26, 2026.

All Sales Are Final

No returns or exchanges accepted. All sales are final, including in-stock merchandise, clearance items, and custom or special orders. We do not accept returns or exchanges for change of mind, size, fit, color, finish, or personal preference.

Please review dimensions, materials, finishes, and delivery access before purchasing. Contact our showroom with any questions before placing your order.

Damaged, Defective, or Incorrect Merchandise

Please inspect your merchandise at delivery or pickup. If an item arrives damaged, defective, or incorrect, note the issue on the delivery paperwork before signing when possible, and contact us promptly at (210) 495-5768 or Salesinfo@hillcountryinteriors.com with your order details and photographs. We will review the issue and help arrange an appropriate resolution. Please contact us before sending any merchandise back.

Natural variation in wood grain, color, fabric, and finish is normal for handcrafted furniture and home goods and is not considered a defect. Product colors may also vary with lighting and screen settings.

This policy does not limit any rights or remedies available under applicable law. Purchases made before the effective date remain subject to the policy provided at the time of purchase.

Contact Us

Hill Country Interiors
1410 N. Loop 1604 West
San Antonio, Texas 78248
Phone: (210) 495-5768
Email: Salesinfo@hillcountryinteriors.com
Hours: Monday through Saturday, 10am to 5pm. Closed Sunday.